
About us
A Local Plumbing, Pond & Water Feature Contractor in Lake in the Hills
We are not a franchise with a Lake in the Hills landing page. Our shop is on Pine Street, our reviews come from your neighbors, and the person who quotes your job is the person who does it.
- Locally owned & operated
- Licensed & insured
- Aquascape-trained
- 11 five-star reviews
5.0 / 5
11 verified Google reviews
24/7
Emergency service, nights & weekends
Licensed
& insured Illinois plumbing contractor
26–28 gpg
Every job sized for our hard water
29 towns
Served across McHenry County & beyond
Our story
Why we are called a water group
Most plumbing companies are named after a family or a town. We are named after water, because that is genuinely what ties the work together.
On the plumbing side, Matt handles what every residential shop handles — water heaters, softeners, sump pumps, drains and sewers, fixtures, gas lines, repipes and the 2 a.m. burst pipe calls. What sets the approach apart is that every recommendation starts with the water chemistry rather than the symptom. Lake in the Hills sits at 26–28 grains per gallon — a figure you can check for yourself in the Village’s annual water quality report — roughly six times the national average, and that number decides how long a water heater, a dishwasher, a shower cartridge and a supply line actually last here.
On the other side, we design and build backyard ponds, streams and waterfalls. Aquascape-trained, and built the way a licensed plumber builds things. Look at any neighborhood with backyard water features and you will find the same failures: pumps sized without accounting for head height, stream edges set half an inch too low, plumbing buried under a boulder that now has to be moved to service a fitting. Every one of those is a plumbing mistake made by someone thinking about landscaping.
That combination is unusual, and it is the whole idea. The rock work should look like nature did it. The mechanical system behind it should be built to trade standard.
“Matt is always great to work with. He’s an expert in the field of plumbing, and we’ve never been disappointed in the work we’ve hired him to do. Matt is also very creative when it comes to water landscape design.”
D Clem · Local Guide · verified Google review
How we work
Four commitments that show up on every invoice
We diagnose before we quote
No sewer replacement quoted without camera footage. No repipe quoted without testing pressure at the source. If we cannot show you the problem, we have not found it yet.
The price comes before the wrench
You get a number before work starts, including any after-hours premium. If a repair beats a replacement, the estimate says so — even when the replacement is the bigger job.
Permits pulled, and itemized
Water heaters, sewer work and gas piping get Village permits, and the fee shows on its own invoice line. Ask every plumber you talk to for the same. It tells you a lot.
The water comes first
At 26–28 grains per gallon, our supply decides how long everything in your house lasts. Fixing a symptom without addressing that just resets the clock.
Signature work
Ponds, streams and waterfalls
Our reviews are full of this work — a pond rebuilt with a three-step stream, a waterfall re-aimed to face the patio, a mucky pond brought back to clear water with the fish held safely in their own pond water during the cleanout.
We design around where you actually sit in the yard, then plumb it like plumbing: pump sized to volume and head height, valves where they will be needed for service, and nothing buried where it cannot be reached.
Spring is cleanout season and it fills fast. If you want a feature finished before summer, the conversation should happen in late winter.

Service area
29 communities, worked from one shop
Lake in the Hills, the McHenry County towns that border it, the Fox Valley river villages, and the Barrington and Lake County edge.
- Lake in the Hills
- Algonquin
- Cary
- Crystal Lake
- Huntley
- Lakewood
- Oakwood Hills
- Trout Valley
- Fox River Grove
- Prairie Grove
- Island Lake
- Port Barrington
- McHenry
- Bull Valley
- Woodstock
- Marengo
- Carpentersville
- West Dundee
- East Dundee
- Sleepy Hollow
- Gilberts
- Pingree Grove
- Elgin
- Barrington
- Barrington Hills
- South Barrington
- Hoffman Estates
- Wauconda
- Lake Zurich
Artisan Water Group
1116 Pine St, Lake in the Hills, IL 60156
Talk to us
Ask us anything — we answer plumbing questions for free
That is how most of our customers start. Call, describe what is happening, and we will tell you honestly whether it needs a plumber or a Saturday afternoon.
- 5.0 from 11 Google reviews
- Licensed & insured
- 24/7 emergency service
