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Artisan Water Group — plumber in Lake in the Hills, IL
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Matt, owner of Artisan Water Group, working on a residential plumbing job in Lake in the Hills

About us

A Local Plumbing, Pond & Water Feature Contractor in Lake in the Hills

We are not a franchise with a Lake in the Hills landing page. Our shop is on Pine Street, our reviews come from your neighbors, and the person who quotes your job is the person who does it.

  • Locally owned & operated
  • Licensed & insured
  • Aquascape-trained
  • 11 five-star reviews
  • 5.0 / 5

    11 verified Google reviews

  • 24/7

    Emergency service, nights & weekends

  • Licensed

    & insured Illinois plumbing contractor

  • 26–28 gpg

    Every job sized for our hard water

  • 29 towns

    Served across McHenry County & beyond

Our story

Why we are called a water group

Most plumbing companies are named after a family or a town. We are named after water, because that is genuinely what ties the work together.

On the plumbing side, Matt handles what every residential shop handles — water heaters, softeners, sump pumps, drains and sewers, fixtures, gas lines, repipes and the 2 a.m. burst pipe calls. What sets the approach apart is that every recommendation starts with the water chemistry rather than the symptom. Lake in the Hills sits at 26–28 grains per gallon — a figure you can check for yourself in the Village’s annual water quality report — roughly six times the national average, and that number decides how long a water heater, a dishwasher, a shower cartridge and a supply line actually last here.

On the other side, we design and build backyard ponds, streams and waterfalls. Aquascape-trained, and built the way a licensed plumber builds things. Look at any neighborhood with backyard water features and you will find the same failures: pumps sized without accounting for head height, stream edges set half an inch too low, plumbing buried under a boulder that now has to be moved to service a fitting. Every one of those is a plumbing mistake made by someone thinking about landscaping.

That combination is unusual, and it is the whole idea. The rock work should look like nature did it. The mechanical system behind it should be built to trade standard.

“Matt is always great to work with. He’s an expert in the field of plumbing, and we’ve never been disappointed in the work we’ve hired him to do. Matt is also very creative when it comes to water landscape design.”

D Clem · Local Guide · verified Google review

How we work

Four commitments that show up on every invoice

  • We diagnose before we quote

    No sewer replacement quoted without camera footage. No repipe quoted without testing pressure at the source. If we cannot show you the problem, we have not found it yet.

  • The price comes before the wrench

    You get a number before work starts, including any after-hours premium. If a repair beats a replacement, the estimate says so — even when the replacement is the bigger job.

  • Permits pulled, and itemized

    Water heaters, sewer work and gas piping get Village permits, and the fee shows on its own invoice line. Ask every plumber you talk to for the same. It tells you a lot.

  • The water comes first

    At 26–28 grains per gallon, our supply decides how long everything in your house lasts. Fixing a symptom without addressing that just resets the clock.

Signature work

Ponds, streams and waterfalls

Our reviews are full of this work — a pond rebuilt with a three-step stream, a waterfall re-aimed to face the patio, a mucky pond brought back to clear water with the fish held safely in their own pond water during the cleanout.

We design around where you actually sit in the yard, then plumb it like plumbing: pump sized to volume and head height, valves where they will be needed for service, and nothing buried where it cannot be reached.

Spring is cleanout season and it fills fast. If you want a feature finished before summer, the conversation should happen in late winter.

See our pond & waterfall work
Backyard waterfall and stream built by Artisan Water Group in Lake in the Hills, Illinois

Service area

29 communities, worked from one shop

Lake in the Hills, the McHenry County towns that border it, the Fox Valley river villages, and the Barrington and Lake County edge.

Browse service areas

Artisan Water Group
1116 Pine St, Lake in the Hills, IL 60156

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Talk to us

Ask us anything — we answer plumbing questions for free

That is how most of our customers start. Call, describe what is happening, and we will tell you honestly whether it needs a plumber or a Saturday afternoon.

  • 5.0 from 11 Google reviews
  • Licensed & insured
  • 24/7 emergency service
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